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Consulting & Training Services

Consultation and training is provided to health care providers and multidisciplinary clinicians in the design, development and implementation of long-living systems and approaches to quality care and legitimate, optimal reimbursement.

We’ll work closely with you to assess your facility’s operational and clinical strengths and opportunities, and assist in the development of tailor-made systems designed to advance your facility.

We work closely with facility administrators and clinicians to implement streamlined systems that reflect professional standards of practice in compliance with regulatory requirements. Our documentation recommendations do not translate into voluminous writing tasks nor labor-intensive procedures, but rather in efficient, high-level and highly professional documentation that validates the care and services provided.

CovetCare has a thorough understanding and extensive experience in all aspects of long term care design and delivery.

CovetCare’s highly-regarded founder, Phyllis Ramzel, brings more than 40 years’ of long term care experience, ranging from direct care delivery to operations and from cost containment to care shaping. Ms. Ramzel consults on virtually all areas of long term care design and delivery, including:

  • MDS Reimbursement

  • Survey Preparedness

  • Staffing models

  • Plans of correction

  • Informal dispute resolution

  • Care Planning

  • Quality indicators & assurance

  • Training

  • Policies & procedures

  • Corporate compliance

  • Marketing & communications

Marketing & Communications

We staff a small team of specialized communications and marketing professionals who understand the needs of skilled nursing providers.

  • Need to fill open beds, but don't know how to market your facility?

  • Late to produce that P&P and need a quick, quality turn around?

  • Want support in delivering a skills training to your Marketing staff?

We can help. Our suite of expertise includes:

      Corporate Communications

  • Messaging strategy

  • Copywriting

  • Editing

  • Proofreading

  • Crisis communications

  • Change communications

      Graphic Design

  • Layout

  • Design

  • Desktop publishing

  • Stationary (business cards, letterhead, etc.)

      Marketing

  • Campaign development & execution

  • Materials (brochures, flyers, etc.)

  • Packaging

  • Branding

      Caregiver Resources /
      Educational Materials

  • Articles & tip sheets

  • Pamphlets/brochures

  • Employee handbooks/manuals

      Social Media

  • Strategy development

  • Launches (blogs, Facebook page, etc.)

      Website Development

  • Site structure / layout

  • Copy

  • Design

  • Programming

      Proposal Development

  • Fund raising, giving programs

  • Proposals

      Fulfillment

  • Print

  • Packaging

  • Distribution

      Training

  • Curriculum development and/or delivery

  • Tip sheets and manuals

To augment your in-house staff with individualized communications or broader marketing efforts, contact us!